US Chiller Services International is an independent, large-tonnage chiller service organisation that specialises in the service, repair, retrofit and modernisation of liquid chillers.

US Chiller Services was established in 1975 by a group of industry experts from Carrier, Trane, York, McQuay, Honeywell, Siemens and the Bechtel Construction Company. These industry professionals formed a nationwide service organisation with technical capabilities and synergies that were superior to the service offerings by any of the manufacturers.

In 2001, US Chillers made a strategic decision and agreed to bring its expertise and resources to the Middle East and Gulf to fill the service void. The company is called Al Shirawi US Chillers LLC.

This meant that, for the first time in the Middle East, professional large-tonnage chiller specialist services were available, all performed and supervised by US and British service engineers who are industry- and factory-certified by all the major chiller manufacturers.

Customers have the benefit of knowing the company’s engineers are certified, and this is a real value. Its engineers also carry the service tool which allows the company to upload all chiller operating parameters, and e-mail these off to other engineers for analysis and peer-review diagnosis.